Terms and Conditions

Last updated: 3 September 2026

These terms govern your use of this website and any order you place on it. By placing an order you agree to them.

Who we are

This store is operated by [BUSINESS NAME], trading as Viral Culture Club, registered at [ADDRESS, CITY, STATE, PIN CODE], India. GSTIN: [GSTIN].

Products and descriptions

We describe every product as accurately as we can, and the photographs are of the item we actually ship. Colours can vary slightly between screens. If what arrives is not what was described, our returns policy covers you.

Pricing

All prices are in Indian Rupees and include applicable taxes unless stated otherwise. We may change prices at any time, but the price you saw at checkout is the price you pay for that order. If a product is listed at an obviously incorrect price because of a technical error, we may cancel the order and refund you in full rather than fulfil it.

Orders

An order is an offer to buy. We may decline or cancel an order — for example if stock has run out, if the address is not serviceable, or if we suspect fraud or abuse — and we will refund you in full if we do.

Offers and discounts

Discounts apply as stated on the site at the time of purchase and cannot be combined unless we say so. We may withdraw an offer at any time; orders already placed are unaffected.

Payment

Online payments are processed by our payment partner. We do not store your card details. Cash on delivery is available on serviceable pin codes.

Delivery

Delivery timelines are estimates. See our Shipping Policy.

Returns

See our Cancellation & Refunds policy.

Your responsibilities

You agree to give accurate delivery and contact details, and not to misuse the site — no attempts to disrupt it, scrape it, or resell from it without our permission.

Intellectual property

The content on this site — text, photographs, design and branding — belongs to us or our licensors and may not be reused without written permission.

Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing here limits rights you have under the Consumer Protection Act, 2019.

Governing law

These terms are governed by Indian law, and disputes are subject to the courts at [CITY].

Contact

[SUPPORT EMAIL] · [PHONE]